FAQ & Policies

Return & Shipping Policies:

Shipping: We currently only ship within the United States.
All orders are processed within 3 business days. Please allow up to 5 business days for shipping. All orders are shipped Priority Mail via USPS.

Refunds: Refunds will only be accepted on the rare occasion that you receive a damaged item. Please contact us via email at royaltycandlesunltd@gmail.com within 14 days of receipt for a replacement of your original purchase. You will receive the exact item as a replacement within our normal processing and shipping times.

 

FAQ:  

What are scent notes?

  • Scent notes are the different smells you get when using a candle.
  • There are 3 different kinds of notes: Top, Middle, & Base
  • Top Notes are the first smells you immediately get when you smell your candle! This is what pulls you in and fades away faster.
  • Middle Notes are the center of your candle. This is the most prominent smell when you are burning your candle, and a compliment for the top and base notes.
  • Base Notes are truly the base of your candle. They provide depth and complexity to the scent, leaving a lasting smell after the candle has been blown out.

Where Are You Located? We are located on Long Island, NY

Can I send a gift to a family member or friend? Absolutely! Simply use their shipping address at checkout, and if you want to type them a special note, do so in the "notes" box as well! We will send an invoice without the prices listed.

We're so glad you're here

Hi! We're Eryn & Justin, the team that hand pour all of your candles & wax melts on Long Island, NY!

We found our passion for making shortly after our son was born. We wanted to ensure the candles we were burning were safe, clean, and smelled amazing!

We are proud to say that all of our fragrances are safe, phthalate-free, and non-toxic, bringing you the best ingredients in the industry in our soy blend wax.

Thanks for stopping by! Start your Royalty shopping below!

SHOP